FAQ'S

 

Please find below answers to some common and frequently asked questions we receive at Rixon Hair. If you can't find your answer here please contact us via email at [email protected] or by phone on 07 3229 6755. 

+ Do you offer consultations?

Of course we do! We believe it is important to have a thorough consultation before any service. This allows us to get to know you, what you like and what you don’t, understand your hair history and your desired result. If you would like to book a consultation with us prior to making an appointment, please reach out to us either by email [email protected] or by phone 07 3229 6755 and we can assist you.

+ Where should I park?

We recommend parking in the following car parks. If you book online in advance cheaper rates will apply.

Wilson Parking- 119 Charlotte Street 

Wilson Parking- 123 Albert Street (entry on Charlotte Street) 

Secure Parking- Wintergarden

QueenPlaza

+ Do I need to confirm my booking?

We have an automated confirmation system that will send you a message 3-4 days prior to your appointment. Unfortunately, if appointments are not confirmed within 48 hours of the appointment, then we reserve the right to offer your appointment to someone else.

+ Do I need to pay a deposit?

New clients are required to pay a deposit to secure all appointments that are over 2 hours long. This can be paid over the phone at time of booking and your deposit is redeemable at your appointment.  If you cancel within 48 hours of your appointment your deposit will be forfeited.

+ Can I get a quote before my appointment?

Absolutely! To request a price estimate please submit this form and our team will be in touch with you shortly.

Request Price Estimate

+ What payment methods do you accept?

We accept Cash, EFTPOS, Visa, Mastercard, American Express, Afterpay and Zip.

Rixon Hair Brad Sharon stand BW

Rixon Hair is a Brisbane based Haircare brand founded in 2000 by Brad & Sharon Rixon.

Through the brand Sharon and Brad have created an approach to hairdressing that reinforces an understated aesthetic, dedicated to creating the highest level of craftsmanship.

With a strong vision of minimalist luxury and an elevation of standards, they have helped change the landscape of Brisbane hairdressing.

The unique identity of Rixon Hair comes through its dedication to create a vibrant creative community with a strong commitment to individual beauty.

Bringing an extraordinary amount of talent under one roof Brad and Sharon have nurtured a high calibre team of stylists and colour technicians and value nothing higher than their uniquely talented team.

Through a culture that believes in constant change and the evolution in education, the team have a craving for knowledge that keeps Rixon Hair at the forefront of the industry.

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